HERQA conducts a new Business Process Reengineering (BPR)

HERQA has recently conducted Business Process Reengineering (BPR) with the aim of introducing more robust organisational structure commensurate with its current responsibilities and future challenges.

The reengineering has introduced new sections that support HEIs develop internal quality assurance system.

A new section has also been proposed to help the Agency conduct in-depth investigations on its current standards, expectations and threshold descriptors and come up with possible recommendations.

The new organisational structure is also expected to have a new division that will be engaged in the study of international quality assurance management systems and share its findings with the Agency’s expert staff and higher education institutions.

With the aim of curbing the current high turnover of the expert staff, the Agency has proposed a new salary scale and benefit packages to be approved by the Ministry.

What is the difference  between quality audit and accreditation?

Quality audit does not assess quality or performance as such, but rather the quality of existing quality assurance mechanisms (Haakstad, 2015). Accreditation on the other hand is a traditional role of governments in ensuring that higher education provision is in line with minimum requirements of quality. It provides a significant measure of consumer protection, by eliminating from the system those institutions that do not fulfill basic quality condition, serves to legitimize new HEIs, by providing a quality stamp to those HEIs which have shown they meet threshold standards. Accreditation is all about the fulfillment of certain conditions.